As part of providing a counselling service, your counsellor (Mayna Yuk Ting
Hung, trading as “
The Embrace Project (formally known as M.H Counselling Services) ABN: 49410385864) will need tocollect and record personal information that is relevant to your current situation.
This document is designed to inform you about the counselling services and the management ofinformation that you disclose to your counsellor.
Mayna is a social worker (AASW) and a counsellor. Mayna adopts holistic, person-centred, trauma informed and culturally sensitive collaborative approaches to develop a strong alliance with clients.Over the years, Mayna has worked with people presenting with various mental health challenges,including depression, ADHD, and anxiety disorders. Mayna also has a strong passion for advocating LGBTIQA+ rights, and is still involved in LGBTQIA+ sector work, particularly community developmentand engaging with LGBTQIA+ individuals from culturally and linguistically diverse backgrounds.
The counselling service provided by Mayna does not include medical treatment of any type or anyassessment or prescribe medication. Mayna can assist clients with linking with other services orprovide educational/support resources.
Confidentiality
All personal information gathered by the counsellor during the service will remain confidential. The sharing of information will be done responsibly, and your consent will be gained prior to sharing information with other service providers.
However, your information may be released without your consent when:
The information you have given to your counsellor is subpoenaed by a court of law, or it is otherwise required by law.
Failure of the counsellor to disclose information would place you or another person atserious risk of harm.
Fees
Medicare rebate does not apply.The fee for a one-hour consultation is:
(1) 135 AUD (exclusive of GST) for an individual in person, online (Zoom) or phone session (60 mintues).
(2) 150 AUD (exclusive of GST) for a couple in person, online (Zoom) or phone session (60 mintues)
or $225 per session for a 90 minutes session.
Concession applies for students/ people in financial difficulties. Please contact Mayna to discuss this and give reasons why you would like to apply.
Payment Policy
Fees are payable at the end of the session by bank transfer. An invoice will be sent via email afterthe session with banking details. Fees also payable directly through Square reader after in personsessions.
Cancellation Policy
If for some reason you need to cancel or postpone the appointment, please give at least 24
hours’
notice, otherwise a fee may be charged.
Counselling Termination
Ideally, counselling ends when the counsellor and the client agree the treatment goals have beenachieved, however you have the right to stop treatment at any time.
The Embrace Project is not a crisis support service. In the event of a crisis, call 000 or Lifeline on131114 or your local emergency services. The counsellor is often not immediately available bytelephone. When unavailable, please leave a message or send an email to Mayna.